Oracle’s Innovation in CRM Recognized as It Secures Top Spot in Gartner’s 2025 Customer Engagement Rankings
Explore the key factors that contributed to Oracle’s success, the innovative features that set its CRM solutions apart, and the implications for organizations seeking to optimize their customer experience strategies in an increasingly competitive market.
Microsoft’s Autonomous AI Agents Set the Stage for CRM Competition with Salesforce
The tech giant unveils a suite of autonomous AI agents, setting the stage for intense competition with industry leader Salesforce.